Effective Date: 22/04/2025
At Gadget-e-Ishq, we want you to love what you buy. If something’s not right, we’re here to make it right.
✅ Eligibility for Returns & Refunds
You can request a return or refund if:
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The item you received is damaged, defective, or not as described
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You received the wrong item
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The product is unused, in its original packaging, and returned within 7 days of delivery
❌ Non-Returnable Items
We do not accept returns or issue refunds for:
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Products damaged due to misuse or mishandling
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Items returned without original packaging
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Orders past the return window
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Sale or clearance items (unless defective)
💸 Refund Process
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Contact Us at [email protected] with your order number and reason for the return.
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If eligible, we’ll provide return instructions and a return address.
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Once we receive and inspect the item, we’ll process your refund within 5–7 business days
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Refunds are credited to your original payment method.
Please note: Depending on your bank or payment provider, it may take a few additional days for the funds to reflect in your account.
🚚 Return Shipping
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If the return is due to our error (wrong or damaged item), we’ll cover return shipping.
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For all other returns, the customer is responsible for return shipping costs.
📦 Exchanges
We currently do not offer exchanges, but you're welcome to return your item and place a new order for a different product.
📩 Need Help?
No worries — we’re here to assist. Email us at [email protected] and our support team will get back to you within 24–48 hours.